Medical problems don’t always happen during office hours. Do you know where to go if you or a loved one suddenly becomes ill or injured after regular hours?"Always call 911 for a life-threatening emergency," advises Michael Weiss, D.O., medical director of Monarch Quality Management “Otherwise, call your primary care physician."

Another option: Call your health plan. All of them offer 24-hour nurse consultation:

  • Aetna (800) 556-1555, TTY 711
  • Anthem Blue Cross (800) 224-0336, TTY 711
  • Blue Shield (866) 543-3728
  • Cigna (800) 986-9949, TTY 711
  • Health Net (800) 893-5597, TTY 711
  • Molina Healthcare (888) 275-8750, TTY 711
  • OneCare & OneCare Connect (844) 447-8441, (844) 514-3774, TTY 711
  • UnitedHealthCare (Medicare Advantage) (866) 747-4325, TTY 711
  • UnitedHealthCare West (866) 747-4325, TTY 711

Your health plan's nurse can advise you whether to go to an urgent care center or to wait until your doctor's office re-opens.

Know Where To Go

In a medical emergency, every second counts. Call 911 if you experience the following symptoms:

  • Difficulty breathing
  • Heavy bleeding
  • Chest pain
  • Changes in vision, severe headache or mental confusion
  • Sudden weakness or difficulty talking
  • Severe head injuries
  • Major burns
  • Spinal injuries

Urgent care is for illnesses that cannot wait until the next business day, but do not require the full resources of a hospital emergency room:

    • Shortness of breath caused by asthma or emphysema
    • Stomach pain
    • High fever
    • Sore throat or earaches
    • Minor skin infections and rashes
    • Minor fractures or broken bones
    • Small cuts

Where's the Closest Urgent Care?

For a detailed listing of Monarch-affiliated urgent care centers, go to www.monarchhealthcare.com

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